Tag Archives: Hardcore Soft Skills

Humor in negotiations

humor in negotiations

Have you ever wondered if humor in negotiation is appropriate, and when? The best negotiators make the counterparty feel good about the relationship, good in the communication process, and good about the outcome, even if it is not in the counterparty’s best favor, because the process has been considerate. Humor makes our interactions more memorable. […]

How can we better serve our clients?

HardCore Soft Skills can help you better serve your customers

It was a great pleasure to be part of this international panel discussing, The future of the legal profession, at the LAW2.0 conference in Dubai this weekend. With our broad experiences, our discussion was broad too “how can we better serve our clients and look after ourselves in the future?” Together, we discussed international law, […]

Hardcore Soft Skills in Ireland

Hardcore soft skills in ireland

Last week Wægger Negotiation Institute and Roar Thun Wægger ran an online negotiation training for law students from the Law Society of Ireland on the topic Hardcore Softskills. Thank you, John Lunney, for inviting me back to your class. It was an interactive session where students tested how challenging it is to be a good listener […]