This reflection, shared at a Christmas concert last Sunday, perfectly captures the essence of “The Power of Nice”, the negotiation strategy I train teams to use.
Too often, negotiation is seen as combat—a win-lose battle. But the truth is the three C’s;
C – collaboration, combined with
C – clarity and
C – confidence,
are what deliver the best outcomes.
Being nice is not about being weak; it’s about being smart.
The results speak for themselves. One client described the impact of the training as transformative:
“Our sales results increased by nearly 40%, and we achieved a price increase of almost 12%. The framework gave us greater clarity and confidence. We now better understand our customers’ needs and can communicate our value effectively, strengthening our position in the market.”
This approach isn’t just about deals—it’s about relationships. Relationships that hold up under pressure, create trust, and deliver results.
When you approach negotiation as an opportunity to connect, listen, and collaborate, everything changes.
You build solutions with people, not against them.
You strengthen partnerships that stand the test of time. And most importantly—
you achieve outcomes that feel right for both sides.
Because being nice is not a weakness. It’s a strength that drives results.